Frequently Asked Questions
Q: Do I get to keep the art?
A: YES! Everything you receive you get to keep.
Q: How big is the work?
A: All work must fit within a 11″ x 17″ x 3″ box.
Q: Do all subscribers receive the same thing?
A: No. Most likely, you will receive a different piece of work by a different artist each month.
Q: Can pick a particular artist/piece/medium?
A: No, you can’t pick an artist. No, you can’t pick a particular piece. Yes, you can tell us what mediums you prefer and give us three adjectives to describe your art taste. We try our best to accommodate subscriber preferences in mediums. You can choose from painting, printmaking, photography, mixed media, watercolor, drawing, collage, ceramic, and sculpture. Just send us an email after your payment and let us know what mediums you like or dislike.
Q: Do I have to subscribe in successive months?
A: No. If you are going to be away or would like to skip a month, you may do so. You can also choose to receive your boxes every other month, quarterly, etc.
Q: How many months do I have to subscribe?
A: You must subscribe to a minimum of three months, but you can subscribe to as many months as you like up to a year. Subscriptions are paid in full, not in installments. There are no hidden fees.
Q: What if I live far away from Oakland, CA?
A: No problem. Select the shipping subscription ($50 a month) which includes shipping for all states in the U.S.A.
Q: Do you ship internationally?
A: Yes! We ship everywhere! Just use the International subscription button on our subscribe page. All international orders have an additional $10 shipping fee per month included in the cost.
Q: Where do I pick up my Art in a Box if I don’t want shipping and what if I forget to pick up my box?
A: You can subscribe at $40 a month and pick up your Art in a Box on the second weekend of each month at The Compound Gallery in Oakland, CA during normal business hours (Wed-Sun 12-7pm). The address is 1167 65th st, Oakland, CA 94608. We send email reminders and hold boxes until you are able to pick up your box.
Q: Can I give Art in a Box as a gift?
A:Yes! In fact, Art in a Box makes a wonderful gift for anniversaries, weddings, birthdays, housewarming gifts, etc. After you subscribe, you will be sent to an online form where you can tell who the gift is for, where to ship, and what you want your gift card to say. We will send a lovely gift card that lets your loved one know he/she will be receiving Art in a Box. You can choose pick up ($40/month) or delivery ($50/month). If you want to give a card before the first box arrives, we can send you a PDF of a gift card to print out.
Q: Can I start my subscription at any time?
A: Yes, you may begin your subscription at anytime. All boxes are ready around the second weekend of each month. Your first box will be ready whenever the second weekend of the month arrives.
Q: Do I have to pay tax?
A: Only if you reside in California. A tax of 8.75% will be added to your final purchase at checkout.
Q: I really like a specific Art in a Box artist. How can I get more pieces by him/her?
A: Easy. Just go to our Art Shoppe to directly buy art even without a subscription.
Q: This sounds like a great deal. Are there any more incentives?
A: We randomly choose boxes to receive small surprises each month. Your box could be next!
Q: I ordered, but I haven’t heard from you. Should I expect a confirmation?
A: Yes. We send a confirmation email for all orders within 24 hours of purchase. Please check your spam folder in case our emails have landed there.
Q: What if I don’t like my piece?
A: Art is subjective and although we believe that all the artwork we send out is great, we don’t expect everyone to like everything they receive. Even if you do not like something, the amount of money spent on Art in a Box is so minimal, your subscription will be well worth your money spent.
Q: I really like this idea and your artists. How can I keep abreast of what is going on with your artists?
A: Join our monthly Art in a Box newsletter for latest info, artist exhibits, and more!